Processing & Shipping
The semi custom advantage is a faster timeline compared to a fully custom suite. Allow 4-6 weeks for the entire process. Orders will be shipped within 2-3 weeks of your approval. When adding each card to your shopping cart, you will fill out the form to enter your exact wording. Once your order is placed, you will receive a digital proof with your details in 3-5 business days. One round of edits after your first proof is included. All information must be provided after seeing the first layout. I will then make your final revisions and send you a proof for your final approval within 3-5 business days. Any additional rounds of proofs will incur a charge of $35 and will delay timelines. Once your invitation suite is approved, you can expect your unassembled, printed materials to arrive in 2 weeks. Invitation assembly is not included for semi-custom invitations
Refunds, Cancellations & Exchanges
I do not give refunds or cancellations. Exchanges for equal value are granted on a case by case basis. Please inform me of mistakes on my behalf with your order within 7 days of receiving your order and I will fix the issue. If I am unable to complete your order because of an emergency or unforeseen circumstance, your payment will be refunded in full.
Ownership & Usage Rights
Upon completion and receipt of full payment, the Client is granted one time usage of the materials. Designer owns artwork indefinitely, reserves the right to reproduce and use all designs created in print and electronic media for Designer’s promotional and selling purposes. Client has the option to purchase an additional license to use artwork files within their own use, but never for resale purposes.
Upon approval of the work, Client accepts responsibility for any further processes in which this work is used (i.e. printing, etc.). Designer is not responsible for errors occurring in this work or projects related to this work after signed approval of the work by the Client. Reprinting after signed approval are covered at the cost of the client.
Watercolor venue illustrations are available in a variety of invitation cards for you to mix within the collections and create your unique wedding invitation suite. If the venue is not currently offered in the shop, you can add your venue for an additional cost. By purchasing a new venue illustration, you will also be mailed the original watercolor venue illustration to hang in your home as a keepsake! Windswept Design Studio owns the right to use venue illustrations indefinitely, reserves the right to reproduce and use all designs created in print and electronic media for Designer’s promotional and selling purposes.